General Complaints

Online

Online form

To submit a compliment or complaint online, please use the General Feedback form.

Lockyer Live Chat

The Live Chat is online support where you can message a customer service representative with your query. Lockyer Live Chat is available on general business days between 8:30am - 4.30pm.

Email
mailbox@lvrc.qld.gov.au

Alternative ways

Council Offices

Council offices are located at:

• Gatton office: 26 Railway Street, Gatton
• Laidley office: 9 Spicer Street, Laidley

Business hours, Monday to Friday:

• Gatton office: 8:30am to 4:30pm
• Laidley office: 9:00am to 4:00pm

General Questions or After-hours Emergencies

Please phone 1300 005 872.

Post

All correspondence to be addressed to:

Lockyer Valley Regional Council
Chief Executive Officer
PO Box 82
Gatton, QLD, 4343